Delivery / Shipping Information

Free shipping when you spend over $75* within New Zealand.

*Bulky items may be excluded from this offer. The description will outline if the product does not qualify for free shipping and we will contact you with a freight quote after you place your order.

NEW ZEALAND ORDERS 

We operate from 9.30am to 5.00pm Monday through Friday. We will process your order as soon as possible within these hours. Orders received on the weekend will be shipped on Monday. Once the courier has collected your order from Pippy Limited you'll be emailed a tracking number so you can follow the journey of your parcel. All freight times/prices are subject to processing time and product availability.  Freight times are not guaranteed. Please allow 7-10 days for delivery of all furniture items if in stock.  Custom ordered furniture delivery times vary and will be notified once confirmed from supplier. 

MAJOR CITIES AND TOWNS WITHIN THE NORTH ISLAND

We offer a two working day courier service between major cities and towns after your order has been processed and collected from Pippy Limited.  All orders are sent requiring a signature on delivery.  If you are not at home a card to call will be left in the letterbox.  We will always advise if there is an expected delay.  

SOUTH ISLAND AND RURAL DELIVERIES 

We offer a three-four working day courier service to the South Island after your order has been processed and collected from Pippy Limited.  

Rural Deliveries should be received within 5 days after your order has been processed and collected from Pippy Limited but not before 4 days. Rural Deliveries incur an additional $5 surcharge on top of the standard delivery charge to selected region.

All orders are sent requiring a signature on delivery.  If you are not at home a card to call will be left in the letterbox.  We will always advise if there is an expected delay.

New Zealand Delivery Fees  

   North Island South Island Rural Delivery
Order value NZD$75 or above FREE FREE FREE
Order value under NZD$75  $5.00 $5.00 $10.00

 

 AUSTRALIAN ORDERS

Free shipping offers do not apply for international customers.

Shipping to Australia is sent tracked and a signature is required.  

We have a flat shipping rate of $40.00 to Australia. (excluding furniture and print artwork)

Unfortunately, at this time we are unable to send furniture internationally.  Please contact us for a quote for any artwork pieces (unframed).

We operate from 9.30am to 5.00pm Monday through Friday. We will process your order as soon as possible within these business hours. Orders received on the weekend will be shipped on Monday. Once your order has been processed and collected from Pippy Limited delivery usually takes between 4-6 working days.  You'll be emailed a tracking number so that you can follow the journey of your parcel.  

All freight times/prices are subject to processing time and product availability. Freight delivery times are not guaranteed. 

INTERNATIONAL ORDERS OUTSIDE OF AUSTRALIA

Please email info@pippy.co.nz for a freight cost on your preferred items.